Customer Support
RLDatix provides industry leading Customer Support services through our Support Portal. Login to see alerts, create a ticket, search our robust knowledge articles, view upcoming release notes and access all of our training materials.
How can we help you?
Not a registered system administrator?
Please contact your local administrator in the first instance. They will be able to provide the support that you need or raise a ticket with us through the support portal if required.
Have a query about RLDatix?
If you’re a registered system administrator, the Support Portal offers quick answers to common queries, known issues, and FAQs through a knowledge base and how-to videos. Need more help? Raise a ticket, and our team will assist you.
Forgotten your support portal password?
Click ‘Forgot password’ and enter your linked email. If you’re an existing user, you’ll receive a reset link. New users must contact their local administrator, as self-registration isn’t available.The RLDatix support desk
Each region that we support has a dedicated support desk ensuring you get the help you need as quickly as possible.
- UK & Ireland +44(0)800 358 9493
- APAC +61 1300 767 837
- Sweden +46 850 551 805
- Germany +49 69 247411444
Contact us
If you have exhausted the options above and need additional support we may be able to help you. Please complete the form below and a member of the RLDatix team will be in touch.